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How long do I have to return my item?
You have 14 business days from the date of delivery to return your item.
What are Final Sale Items?
All items that are bodysuits, swimwear, undergarments, accessories are considered Final Sale, non-returnable and cannot be returned for Store Credit.
I want to do an exchange, what do I do?
Currently we are unable to accommodate exchanges. We welcome you to return your item(s) by mail in accordance with our Return Policy by using our returns portal . You have the option to repurchase the item(s) in your desired size and/or color.
Do you offer Prepaid Return Labels?
We do not provide prepaid return labels; you are responsible for covering shipping costs to return.
More Information Regarding Returns At Muurswagg
Requests that are submitted after 14 business days from the delivery date will be denied. Returned merchandise must be in the original manufacturer packaging with all tags attached and no signs or smell of wear. Items that show any sign of wear will be denied and returned back to the customer, no exceptions!
- Shipping fees are not refundable.
Reserved Rights Regarding Returns
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.
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